Steele Properties continues to monitor the current environment as the situation continues to change and evolve. We are, first and foremost, committed to the health and safety of our residents, team members, vendors, partners and the communities that we own and manage. We have adopted new policies and procedures during this crisis that follow the Centers for Disease Control and Prevention (CDC) recommendations and comply with all state and local government mandates to help reduce the spread of the virus.

Offices

  • All our offices are closed to the public.
    • We are in the office to handle emergencies, do administrative work and take deliveries.
  • Our offices can be reached by email, phone or fax.
  • For lease and rental inquiries, please call the community or visit www.monroegroup.com.

Deliveries & Vendors

  • Offices: please call us or use the entrance ringer to contact us to let you in.
  • Resident: please deliver directly to residents; the office no longer accepts resident packages or deliveries.

Residents

  • Please comply with city, state and local governments mandates and orders about COVID-19.
  • All common areas are closed (except as authorized by Monroe for an Essential Activity) to prevent the spread of COVID-19 until further notice. Please refrain from using and do not hang out in common areas.
  • Our offices are now closed to you, our residents, and the public. We are in the office for emergencies, administrative work and deliveries.
  • We are no longer accepting resident deliveries or packages at the office. Deliveries will be made directly to your apartment entrance or you will need to call your delivery carrier (like Amazon or FedEx) to make arrangements to pick up your delivery.
  • Rent checks and money orders should be mailed using the US Postal Service or by depositing your check or money order in your community’s drop box. Please make sure you fill in all blanks and include your apartment number.
  • Update us right away if your job and income changes.  We will make Tenant Income Reporting (TIR) forms available outside of your community’s office during normal business hours for you to complete and return via email, fax, US Mail, or the community drop box.
  • Certifications continue to be required. Use email, fax, US Mail, or the office drop box to send us your certification paperwork. We’ll call you to conduct your certification interview.
  • We have limited our work in your home to emergencies only.  .  If you have a non-emergency maintenance request, please be patient as we wait for CDC, Federal and State guidance to resume normal operations before we complete those repairs.
  • We are cleaning and sanitizing the common areas daily in addition to our regular cleaning routine and have posted signs detailing our sanitizing work.
  • The Laundry Room is open, but residents are asked to follow social distancing rules (stay 6 feet away from another person) and limit their time.

Texas


Arrowsmith apartments portfolio

Arrowsmith Apartments is family contemporary complex comprised of eight, two-story walk-up buildings on 3.4 acres in Corpus Christi. It is close to the waterfront, beaches, dining, shopping, Corpus Christi Medical Center and B bus.



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Brooks Manor is a senior housing community that is completing renovations. It is  located in 55 miles southwest of Houston, TX. It is within walking distance to the West Columbia Business District.



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Garden City is a large recently renovated family complex with 30 residential buildings on 12 acres. It is located in northwest Houston, close to Interstate 45, shopping, dining and schools.



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Georgetown Square Apartments is a newly renovated family complex with eight, two-story buildings on 3 acres located in the quiet city of Georgetown, just 30 miles north of Austin in eastern Texas. It is close to I-35, shopping, dining and schools.



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Gholson hotel apartments portfolio

Gholson Hotel is a senior housing community for those who are 55+ years, located in the small town of Ranger, approximately 90 miles west of Fort Worth/Dallas in central Texas. Built in 1917 during the Texas oil boom, the Gholson Hotel is a famous landmark in a town rich with history. The property was converted […]



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Heritage square apartments portfolio

Heritage Square is a senior housing community located in the heart of Texas City on Galveston Bay, in the Houston metropolitan area.



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Leona apartments portfolio

Leona Apartments is a family complex comprised of ten, two-story buildings with mansard roofs. Located just one block away from the main highway, the property is situated in a quiet residential neighborhood in Uvalde, 84 miles from San Antonio in southwest Texas.



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Pan American Exterior

Features one-, two- and three-bedroom apartments in 17, two-story buildings on 9.57 acres. Renovations encompass extensive exterior and interior work including life safety improvements. Apartment homes will undergo renovations that will include all new kitchens and bathrooms, new wood plank flooring, as well as other new underground plumbing and central air conditioning. Updated community amenities […]



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Park place apartments portfolio

Park Place is a family complex with 23, one-story buildings, conveniently located just a few blocks from local schools, hospital, shopping and dining in Cleveland, a suburb north of Houston.



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Peoples El Shaddai Village is a newly renovated family community comprised of 23, two-story garden-style buildings on 6.3 acres in south Dallas close to I-45. Exterior renovations included new siding and roofing.



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Prince Hall Apartments is conveniently located in southeast Fort Worth. It is centrally located close to shopping, dining, and schools.



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Pythian Manor is a senior housing community located in south Dallas, TX in close proximity to I-45. It is conveniently located near shopping, dining, churches and schools.



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Sabine Place is a family community located in urban Fort Worth, in close proximity to Interstates 820 and 35W.



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St. James Manor is a recently renovated family complex with 100 units in 21, two-story garden-style buildings on 6.5 acres in south Dallas close to I-45.



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Wayman Manor is a family community located in Temple’s Crestview neighborhood. It is across the street from the Meredith-Dunbar Early Childhood Academy and only a few miles from downtown Temple.



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Woodside village apartments portfolio

Woodside Village is a family community located just 10 minutes from downtown McKinney and just 30 miles north of downtown Dallas. Voted the best place to live in America by Money magazine, McKinney is a charming city with tree line streets, plenty of green space and a charming historic downtown. Please see the ‘Case Study’ […]



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