Steele Properties continues to monitor the current environment as the situation continues to change and evolve. We are, first and foremost, committed to the health and safety of our residents, team members, vendors, partners and the communities that we own and manage. We have adopted new policies and procedures during this crisis that follow the Centers for Disease Control and Prevention (CDC) recommendations and comply with all state and local government mandates to help reduce the spread of the virus.

Offices

  • All our offices are closed to the public.
    • We are in the office to handle emergencies, do administrative work and take deliveries.
  • Our offices can be reached by email, phone or fax.
  • For lease and rental inquiries, please call the community or visit www.monroegroup.com.

Deliveries & Vendors

  • Offices: please call us or use the entrance ringer to contact us to let you in.
  • Resident: please deliver directly to residents; the office no longer accepts resident packages or deliveries.

Residents

  • Please comply with city, state and local governments mandates and orders about COVID-19.
  • All common areas are closed (except as authorized by Monroe for an Essential Activity) to prevent the spread of COVID-19 until further notice. Please refrain from using and do not hang out in common areas.
  • Our offices are now closed to you, our residents, and the public. We are in the office for emergencies, administrative work and deliveries.
  • We are no longer accepting resident deliveries or packages at the office. Deliveries will be made directly to your apartment entrance or you will need to call your delivery carrier (like Amazon or FedEx) to make arrangements to pick up your delivery.
  • Rent checks and money orders should be mailed using the US Postal Service or by depositing your check or money order in your community’s drop box. Please make sure you fill in all blanks and include your apartment number.
  • Update us right away if your job and income changes.  We will make Tenant Income Reporting (TIR) forms available outside of your community’s office during normal business hours for you to complete and return via email, fax, US Mail, or the community drop box.
  • Certifications continue to be required. Use email, fax, US Mail, or the office drop box to send us your certification paperwork. We’ll call you to conduct your certification interview.
  • We have limited our work in your home to emergencies only.  .  If you have a non-emergency maintenance request, please be patient as we wait for CDC, Federal and State guidance to resume normal operations before we complete those repairs.
  • We are cleaning and sanitizing the common areas daily in addition to our regular cleaning routine and have posted signs detailing our sanitizing work.
  • The Laundry Room is open, but residents are asked to follow social distancing rules (stay 6 feet away from another person) and limit their time.
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Green Initiatives and Sustainable Construction


Steele Properties has adopted ecofriendly construction practices and incorporates sustainable development throughout our portfolio. It’s not only good for the environment but it also creates lasting value and savings for our residents. As we conduct our business, we implement practices that reduce waste and conserve energy both which contribute to a healthier, cleaner environment.

Partnerships:

Steele is proud to work with local certified green building engineers, where we can, to ensure we maximize energy efficiency and employ sustainable practices throughout and after our construction projects.

Energy Conservation:

Improving energy efficiency through lighting, mechanical upgrades, proper sealing, using insulated doors and windows as well as insulating foundations and ducts, all contribute to improving energy efficiency at our properties. We also try to use renewable energy sources like solar/thermal panels and photovoltaic systems, whenever possible. This improves our residents’ comfort and quality of life, as well as reduces their utility bills.

Energy Efficient:

Energy Star is a joint program of the US Environmental Protection Agency and US Department of Energy helping Americans save money and protect the environment through energy efficient products and practices. Steele incorporates energy efficient or Energy Star appliances and fixtures in all our projects that are being rehabilitated. This translates into utility costs savings and a healthier home for our residents.

Water Conservation:

We ensure our construction practices help preserve this vital resource by installing low flow fixtures and toilets in apartments and property community rooms, as well as other amenities. This assists in reducing water usage which is especially important in drought locations, i.e., our California properties.

Sustainable Materials:

By partnering with vendors who offer sustainable and environmentally-friendly products, we select durable, high quality materials for flooring, cabinets and finishes. Using zero-VOC paint allows us to improve air quality and provide a better environment for our residents and employees.

Recycling:

We work with local waste disposal and recycling companies, as well as non-profit organizations to recycle materials being disposed of during construction and implement re-cycling programs after construction is completed. We feel it’s important to dispose waste in an environmentally-friendly manner, as well as bring in recycling containers for our residents to use.

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