Steele Properties continues to monitor the current environment as the situation continues to change and evolve. We are, first and foremost, committed to the health and safety of our residents, team members, vendors, partners and the communities that we own and manage. We have adopted new policies and procedures during this crisis that follow the Centers for Disease Control and Prevention (CDC) recommendations and comply with all state and local government mandates to help reduce the spread of the virus.

Offices

  • All our offices are closed to the public.
    • We are in the office to handle emergencies, do administrative work and take deliveries.
  • Our offices can be reached by email, phone or fax.
  • For lease and rental inquiries, please call the community or visit www.monroegroup.com.

Deliveries & Vendors

  • Offices: please call us or use the entrance ringer to contact us to let you in.
  • Resident: please deliver directly to residents; the office no longer accepts resident packages or deliveries.

Residents

  • Please comply with city, state and local governments mandates and orders about COVID-19.
  • All common areas are closed (except as authorized by Monroe for an Essential Activity) to prevent the spread of COVID-19 until further notice. Please refrain from using and do not hang out in common areas.
  • Our offices are now closed to you, our residents, and the public. We are in the office for emergencies, administrative work and deliveries.
  • We are no longer accepting resident deliveries or packages at the office. Deliveries will be made directly to your apartment entrance or you will need to call your delivery carrier (like Amazon or FedEx) to make arrangements to pick up your delivery.
  • Rent checks and money orders should be mailed using the US Postal Service or by depositing your check or money order in your community’s drop box. Please make sure you fill in all blanks and include your apartment number.
  • Update us right away if your job and income changes.  We will make Tenant Income Reporting (TIR) forms available outside of your community’s office during normal business hours for you to complete and return via email, fax, US Mail, or the community drop box.
  • Certifications continue to be required. Use email, fax, US Mail, or the office drop box to send us your certification paperwork. We’ll call you to conduct your certification interview.
  • We have limited our work in your home to emergencies only.  .  If you have a non-emergency maintenance request, please be patient as we wait for CDC, Federal and State guidance to resume normal operations before we complete those repairs.
  • We are cleaning and sanitizing the common areas daily in addition to our regular cleaning routine and have posted signs detailing our sanitizing work.
  • The Laundry Room is open, but residents are asked to follow social distancing rules (stay 6 feet away from another person) and limit their time.

Castle Park Apartments is a large family community in a one-of-a-kind historic venue. Built in 1891 for St. Vincent’s Hospital, this Victorian castle with Renaissance Revival architecture is on the National Register of Historic Places. Sold in 1982 and converted to apartments, Castle Park was extensively renovated and improved for affordable housing in 2011. Castle Park is conveniently located in northwest St. Louis, with easy access to shopping, dining and public transportation. Please visit the ‘Case Study‘ section for more details about how Steele Properties and Monroe Group helped Castle Park become a safer community.

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Discover Eagle Rock Apartments where you can find safe, quality and affordable living for your family. Our community has a mix of one-, two- and three-bedroom apartment homes located in the Independence Plaza neighborhood.

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Welcome to Cardinal View Apartments, where you can find comfortable and affordable living. Upon our acquisition each apartment will be renovated, making your home a more comfortable place to live. Come take a look inside!

Cardinal View features one-bedroom and two-bedroom apartment homes. Cardinal View is located 7 miles northwest of downtown St. Louis, just 1 mile from Interstate-70 and 7 miles for the Illinois state line. Conveniently located near a number of schools, restaurants and retails stores. Our professional staff looks forward to providing you with the highest standard of professional property management and are committed to improving the communities where we live and work. Cardinal View is a great place to call home!

Through the renovation we will have on-site management, responsive 24-hour emergency maintenance, resident services and security patrol.

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Union Sarah is a family community conveniently located in the heart of historic St. Louis, close to shopping, dining and public transportation, and just minutes from Gateway Arch, one of America’s most famous landmarks. Built between 1898 and 1927, Union Sarah is a collection of five buildings scattered throughout the Vandeventer neighborhood with four of the five buildings located in the Federal Historic District all featuring period architectural details.

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Sleepy Hollow Apartments is a family community located next to Monticello High School and Rutherford School in the Catskill Mountain region, 85 miles northwest of New York City. Monticello is adjacent to New York State Route 17, known as the Quickway. This area is a popular tourist destination with many resorts and casinos, surrounded by woodlands and lakes.

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Raleigh Millbank is a family community located close to Lion’s Park and the Boys & Girls Club in east Raleigh.

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Rolling Hills is a family community consisting of six, two-story brick buildings and located in close proximity to downtown Winston-Salem and in close proximity to shopping, dining and public transportation.

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Sheraton Towers is a senior community is located in downtown High Point with close proximity to shopping, dining and public transportation. Built in 1920 as a luxury hotel that was visited by many dignitaries including John F. Kennedy, the property was converted into apartments in 1982 and completely renovated in 2012.

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This senior housing community was built in 1911 as a hotel and converted to affordable housing in 1981. Wilkes Towers is in central business district within walking distance to shopping, dining and public transportation, as well as local hospitals. Located in northwestern North Carolina, the area’s natural setting includes Kerr Scott Lake, scenic mountain vistas and nearby parks along the Blue Ridge Parkway.

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Amberly Square is a family community located on the southwest corner of Noe Bixby and Refugee Roads, approximately a half mile from I-270 and I-70 in Columbus, OH and only 20 minutes to downtown Columbus. It is only minutes to Big Walnut Creek and Nafzger Park.

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Discover Landmark Village Apartments where you can find comfortable and affordable living for your entire family. Our community is preparing to under go an exciting rehabilitation with both exterior and interior upgrades including new roofing, new HVAC and new energy saving upgrades. We are conveniently located south of downtown Fairborn and within close distance to a number of amenities, retail and we are directly adjacent to Community Park. Income restrictions apply. Our professional community management team looks forward to providing you with the highest standard of professional property management. Landmark Village is a great place to call home!

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Welcome to Duncan Plaza, where you can find comfortable and affordable living. Upon our acquisition each apartment will be renovated, making your home a more comfortable place to live. Come take a look inside!

Duncan Plaza features studio and one-bedroom apartment homes. It is conveniently located a few minutes west of US-81. Conveniently located near a number of schools, restaurants and retails stores. Our professional staff looks forward to providing you with the highest standard of professional property management and are committed to improving the communities where we live and work. Duncan Plaza is a great place to call home!

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Kirkwood Senior Complex is an affordable senior living community for those over 62 years or with disabilities located in suburban Tulsa, just fifteen minutes from downtown Tulsa and close to dining, shopping and transportation in Sand Springs.

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Welcome to Oak Tree Village, where you can find comfortable and affordable living. Upon our acquisition each apartment will be renovated, making your home a more comfortable place to live. Come take a look inside!

Oak Tree Village features one-bedroom apartment homes. Oak Tree Village is located in northeast Oklahoma. Located right off US-169, conveniently located near a number of schools, restaurants and retail stores. Our professional staff looks forward to providing you with the highest standard of professional property management and are committed to improving the communities where we live and work. Oak Tree Village is a great place to call home!

Throughout the renovation we will have on-site management, responsive 24-hour emergency maintenance and resident services.

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Welcome to Connelly Manor, where you can find comfortable and affordable living. Upon our acquisition each apartment will be renovated, making your home a more comfortable place to live. Come take a look inside!

Connelly Manor features one-bedroom and two-bedroom apartment homes. Connelly Manor is located on the border of Pennsylvania and Ohio. Located right off US-63, conveniently located near a number of schools, restaurants and retail stores. Our professional staff looks forward to providing you with the highest standard of professional property management and are committed to improving the communities where we live and work. Hillvale is a great place to call home!

Throughout the renovation we will have on-site management, responsive 24-hour emergency maintenance and resident services.

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Belle Meade Apartments is a recently renovated low-income, family community located in suburban Greenville, SC, in close proximity to I-85 and Highway 291.

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Colony Apartments is a low-income family community with 80, single-story buildings on 39 acres in East Columbia’s Bailey Street/Lester Drive neighborhood. It is  located five miles from downtown Columbia, close to shopping, dining, schools and public transportation.

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Tower Apartments is a seven-story low-income, senior housing community just minutes to shopping, dining and the transit line in Watertown located in northeastern South Dakota.

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Located just west of Decatur Avenue, Whittier Apartments and Town Homes has a total of 72 apartments. It is located near Interstate 229 and in close proximity to downtown Sioux Falls and the Sioux Falls Regional Airport.

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Keystone Landing is located 15 miles north of downtown Memphis. This suburban community is close to schools, shopping, churches and the Cunningham Community Center.

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